Utility Aid is the UK’s leading energy broker for the charity and not-for-profit sector and we’re delighted to be working with them to help you access their services. As well as working with you to secure new contracts for your electric, gas, and water, Utility Aid can also help with supplier problems, inaccurate bills, give advice on renewable energy options, and smooth your journey to becoming ‘Net Zero’.

Community organisations working with Community First Yorkshire have access to Utility Aid’s Invoice Validation Service, often recouping hundreds of pounds from past bills if they find you’ve overpaid. Over £6 million has been recouped for Utility Aid customers already.

Utility Aid is working in partnership with Action with Communities in Rural England (ACRE) to help village halls reduce their running costs.

We are the ACRE Network member for North, South and West Yorkshire, so this is a natural fit for both us and Utilities Aid to support community venues.

Additional Utility Aid credentials

• Awarded the Third Party Intermediary of the Year 2023
• Awarded the Best Customer Service for Large Customers TELCA 2023
• Financially assess all their suppliers to ensure you always enter financially stable contracts
• Work in a clear and transparent manner.

The third sector is expected to do more for less, whether that be with less funding or less time. Utility Aid understands the challenges the sector currently face; they have developed quality services to make your life easier, allowing you to focus on your important work in the community.

National Charity Tender

Utility Aid believe in giving everyone the same level of services large corporations would expect to receive. If you’ve ever felt that you’re not getting the best terms on your energy contract or if you’ve ever been treated as a credit risk, the National Charity Tender could be for you. Utility Aid have set up purchasing baskets across the third sector which allows customers more purchasing powers and competitive rates on all gas and electricity contracts.

Find out more in this video

EV Charging points

Utility Aid and RAW Charging are working together to assist customers with their EV Charging needs. They have a range of options ranging from fully funded to partially funded or outright purchasing. If you’d like to give your community a place to charge their electric vehicles whilst earning extra income, then email out to Emily Berry and Stephanie Steele to find out more.

Energy Audits on your building

If you are looking to start your journey to Net Zero then it is recommended that you have an audit on your building. If you are a small building, Utility Aid can offer you a Remote Discovery Document. This is a cost-effective report that allows organisations to make educated decisions on the implantation of energy-efficient measures that can help reduce energy consumption.

Utility Aid understands that staff and volunteers alike are time-poor and with this in mind, they are making their services more accessible and compatible with flexi/volunteering hours. In October , they launched a new online switching service will enable users to get instant access to commercial utility quotations from a list of reliable credit-vetted suppliers at any time. The online service also includes a chat function where users can speak with one of Utility Aid’s Energy Specialists online between 9am-5 pm.