Are you worried about winter, concerned about your energy bills or in fuel debt?
Is there damp or mould in your home? Are you anxious about falling ill from being cold?
Warm & Well in North Yorkshire can help.
Warm & Well in North Yorkshire raises awareness of the impact of cold homes on our health and wellbeing, offers practical solutions to reduce fuel poverty, and supports people and communities to stay warm and well in winter.
If you’d like to find out more about how Warm & Well in North Yorkshire can help people living in the county, then our new film is a great place to start.
In March 2020 we worked with one of our delivery partners, the Yorkshire Energy Doctor, who is based in the Selby District, to create a film that promotes the support that Warm & Well in North Yorkshire offers and one of the ways that we can help the residents of North Yorkshire.
Kate spoke to two individuals that she had recently helped about their experiences and how Warm & Well in North Yorkshire had changed their finances, mental health and confidence.
We also interviewed Julia who is the Coordinator of the Warm & Well in North Yorkshire single point of contact helpline based at Citizens Advice Mid-North Yorkshire. She told us about how the service operates, the support they offer and the process for referrals to receive further help from our delivery partners.
Finally, the film provides some top tips on how to save money on your energy bills from Kate, Julia and Laura, the Project Manager of Warm & Well in North Yorkshire based at Community First Yorkshire.
Warm & Well in North Yorkshire offers advice, guidance and hands-on support to residents across the county. This might include:
Advice on how to save money on energy costs, switching suppliers, grants and priority service
Home visits to advise on how to make your home warmer and more energy efficient, or for help with minor repairs
Access to a Hardship Fund for those in urgent need
For general tips on how to stay warm this winter, take a look at our top tips leaflet. This has practical tips on how to improve the energy efficiency of your home, ways to save money on your energy bills and tips to help others.
Find out how Warm & Well in North Yorkshire helped one North Yorkshire couple get a new boiler and switch supplier here.
Support for organisations
A range of support is available for frontline workers, organisations, groups and parish councils including:
Training and awareness on fuel poverty, energy efficiency, and how to apply for the Warm Homes Discounts scheme
Advice on how to set up winter schemes to keep communities safe
Campaigns, resources and top tips for providing guidance
Talks and information sessions
Make a referral
Anyone can get in touch. Individuals can call the Helpline, or professionals or relatives can get in touch on someone’s behalf.
Call the Warm & Well in North Yorkshire helpline, run by Citizens Advice Mid-North Yorkshire, on 01609 767 555 or email: firstname.lastname@example.org
You can also submit a referral form to Warm & Well in North Yorkshire here(you will be taken to the Warm & Well in North Yorkshire website).
Our project co-ordinator Laura has been out and about encouraging people to create their own draught excluders. If you have some time this weekend, have a go yourself. Or if you have children, print off this activity booklet for them to help them learn more about saving energy.
Working in partnership
Warm and Well in North Yorkshire is a partnership project bringing together organisations from the public, private and charity sector with the aim of reducing the number of cold homes, cold people and cold deaths within North Yorkshire. By working together, the project aims to reach communities and households across the seven districts of North Yorkshire.
Community First Yorkshire will use the British Gas Energy Trust Funding to help people living in cold homes by providing home visits, debt advice sessions, installation of energy efficiency measures, a hardship fund and awareness raising events. It is also contributing towards the running costs of Warm and Well in North Yorkshire’s single point of contact
Warm & Well in North Yorkshire is managed by Citizens Advice Mid-North Yorkshire as part of their three-year contract to deliver Winter Health Coordination across North Yorkshire.