Role: Home Library and Information Service Delivery Volunteer
Organisation: The Globe Community Library
Hours: Volunteers need to be available to make a regular weekday commitment of about two hours, once a fortnight, on an agreed day
Role Description: We are looking for caring people who don’t mind spending some time chatting to customers, many of whom are elderly or have a disability.
You will be paired with another volunteer to visit the same people each time. Volunteers usually visit between five and nine addresses, including residential or nursing homes. Volunteers use their own cars and are paid out-of-pocket expenses. Many of the visits are in and around each town, but you may also travel to villages or hamlets.
We are often looking for volunteers to help organise the delivery rotas, or for relief volunteers to fill in when other volunteers can’t attend.
Many of the people using our service are vulnerable adults, so we have to carry out an enhanced Disclosure and Barring Service check before you can start volunteering. After your check has been completed, you will attend a short induction and be paired with another volunteer and allocated a route. Usually, an existing volunteer will show you your new route and will introduce you to the people who use the service. Then you are ready to start delivering books.
The volunteer may do a selection of the following tasks:
- Visit people in their own home or in residential homes to deliver preselected materials, and collect materials that are finished with.
- Give a regular commitment on a set day once a fortnight.
- Deliver the books with a volunteer partner. One of the pair of volunteers will use their own car (fuel expenses will be reimbursed at 40p per mile).
- Spend time talking to customers, particularly about the choice of books.
- Keep simple records on the paperwork provided about customers visited, requests for books and messages for library staff and take them back to the library at the end of the delivery.
- Be aware that customers’ health and home circumstances can change and offer extra information to customers as appropriate if it is felt they may need support to live independently.
- Take part in meetings and training sessions relating to the role.
- Inform the volunteer route organiser (or home library and information service volunteer coordinator or branch staff) if unable to visit because of ill-health or holidays, and to cover for other volunteers if available.
- Help with administration and organising rotas.
- Maintain customer confidentiality at all times.
- Undertake any other tasks relevant to the role.
This role will require some lifting of bags of books and may include using stairs and lifts.
Skills and experience
We do not require volunteers to have special skills or experience, but the role would suit someone who has the following qualities:
- good communication and interpersonal skills;
- punctual and reliable;
- a willingness and ability to cope with a small amount of paperwork;
- an interest in reading or listening to books; and
- supportive of the library in its commitment to making the service accessible and welcoming.
To apply: Please fill in this online application form if you would like to apply for this volunteer post at The Globe Community Library, Stokelsey https://consult.northyorks.gov.uk/snapwebhost/s.asp?k=147791645508
Or contact Jacqueline.email@example.com if you have any queries
Closing Date: Unknown